EMMA Member Management | Frontera Software

Features

Member Database - Provides a complete, real-time database of members and prospects to any union representative with an internet connection
Employer Information - Tracks work locations, employers, and contracts
Mobile or Desktop Access - Access EMMA anytime and anyplace using virtually any tablet or desktop computer with an internet connection.
Electronic Signatures and Applications - Processes new member applications and organizing cards with electronic signatures right from your mobile device.
Grievance Management - Processes grievances electronically
Work Schedules - Tracks employee schedules and imports schedules automatically when they are available electronically
Automated Tasks and Reminders - Automatically creates reminder tasks for field reps so that member requests don’t slip through the cracks.
Orientations - Organizes and manages new members orientations
Messaging and Communication - Send messages directly from EMMA, simplifying communication between reps and back-office staff.
Member Contact Logging - Tracks every member interaction with a few quick keystrokes
Memos To Record - Generate and file routine requests and memos electronically.
Online Document Management - Applications, communication, notes, and grievance details are filed electronically for secure access from any location.
Change log - Every change made within EMMA is logged for review by administrative or executive staff.
Custom Filters and Reports - Generate the reports you need in the format that best suits your needs
Data Import and Export - Integrate EMMA with your existing systems to share data and keep everyone in sync.
Political Contribution Management - Find out at a glance who are your greatest supporters.
Contract Management - Maintain an electronic library of your bargaining agreement and automatically use these to file grievances

Benefits of EMMA

Eliminates paper processing

Applications, grievances, authorization cards, and notes are all logged and tracked electronically, reducing time and increasing accuracy.

Improves Member Servicing

Reps spend more time in the field servicing members and less time in the office processing paperwork.

Real-Time Data

Display statistics of your membership, political contributions, grievance status, and field rep performance in real-time.

Reduces Administrative Costs

Automation and electronic tracking reduce administrative costs, increases productivity, and increase member satisfaction.

Features

Member Database - Provides a complete, real-time database of members and prospects to any union representative with an internet connection

Employer Information - Tracks work locations, employers, and contracts

Mobile or Desktop Access - Access EMMA anytime and anyplace using virtually any tablet or desktop computer with an internet connection.

Electronic Signatures and Applications - Processes new member applications and organizing cards with electronic signatures right from your mobile device.

Grievance Management - Processes grievances electronically

Work Schedules - Tracks employee schedules and imports schedules automatically when they are available electronically

Automated Tasks and Reminders - Automatically creates reminder tasks for field reps so that member requests don’t slip through the cracks.

Orientations - Organizes and manages new members orientations

Messaging and Communication - Send messages directly from EMMA, simplifying communication between reps and back-office staff.

Member Contact Logging - Tracks every member interaction with a few quick keystrokes

Memos To Record - Generate and file routine requests and memos electronically.

Online Document Management - Applications, communication, notes, and grievance details are filed electronically for secure access from any location.

Change log - Every change made within EMMA is logged for review by administrative or executive staff.

Custom Filters and Reports - Generate the reports you need in the format that best suits your needs

Data Import and Export - Integrate EMMA with your existing systems to share data and keep everyone in sync.

Political Contribution Management - Find out at a glance who are your greatest supporters.

Contract Management - Maintain an electronic library of your bargaining agreement and automatically use these to file grievances

Benefits of EMMA